MRI Software is committed to working closely with HUD to ensure that all agencies maintain compliance with the latest guidelines and regulations. We understand the importance of adhering to industry standards and are actively monitoring updates from HUD.
As we progress towards implementing the new guidelines, we are eagerly awaiting the final versions of the HOTMA implementation guidelines and 50058 forms. Once these are available, we can immediately initiate the necessary software changes to align with the latest requirements.
Our team has been diligently testing the new HIP system and actively providing feedback to HUD on any identified issues before full-scale implementation. In addition, we are awaiting details from the HIP team regarding the transition of PHAs from PIC to HIP.
Despite our best efforts, we still have several outstanding questions regarding HIP, HOTMA, and NSPIRE. Please rest assured that we are in constant communication with HUD to seek clarity on these matters. Our goal is to facilitate a smooth transition as your agency adopts these new policies.
If you have any additional questions or concerns, please don't hesitate to reach out to us. We value our partnership with your agency and are dedicated to providing the best possible solutions to support your operations.
PIC Management Service:
PIC Management is a service where our team takes the responsibility of submitting your agency’s data to PIC each month. Our team specializes in PIC error resolutions and we work with our clients to maintain high scores.
Submit a GPS request on the myMRI portal for more information. Insert code FORUM22 on your request. Or email [email protected].
PIC Training:
Training on the basics of PIC, PIC FSS, and PIC error corrections for Section 8 and Public Housing
Sign up here: https://mrisoftware.skilljar.com/page/pic-training.
Assistance Connect:
Assistance Connect is a web portal that allows a PHA’s applicants, tenants, and owners to update their information, communicate with the PHA, and request services. PHA staff can review the submitted information in the software at their leisure.
Submit a GPS request on the myMRI portal for more information. Insert code FORUM22 on your request. Or email [email protected].
Applicant Access:
Do you need to make changes to your Applicant Access? Request Waitlist changes, update preferences, age restriction updates, text changes, etc.
Submit a GPS request on the myMRI portal for more information. Insert code FORUM22 on your request. Or email [email protected].
Hosted Interactive Voice Response System (IVR):
IVR is an automated interaction with callers to answers common questions. I.E. Applicants can receive their status and position on the Waiting List. Tenants can retrieve their current account balance.
Submit a GPS request on the myMRI portal for more information. Insert code FORUM22 on your request. Or email [email protected].
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